MTN provides easy solutions for communication, all you need is to learn how to manage your account efficiently. Find out about it now.
MTN is a telecommunication company that is very popular among the Nigerians and all over Africa. They offer the following facilities to their customers:
- mobile money,
- high-speed Internet connection,
- business packages and so on.
Thus, this provider is a wonderful choice for both personal and business usage. You can also register on their website and take the advantages of the services proposed.
The most often problems
Subscribers of the company usually face the questions connected with their plan. People need to find out special information on their account, to get a consultation from a specialist, and many other things. In most cases, the users are interested in checking MTN data balance.
There’re different ways to get the necessary information, which include the following:
- SMS code,
- frequently asked questions,
- call center,
- Email service,
- Internet chat.
SMS code: it is the easiest method of checking. You will just need to send it to a certain number to get all the essential information. There are two ways to do it – text 2 or 403 to the number 131, or simply dial *559#. The details on your balance will be shown on the display after it.
Frequently asked questions: they contain the most popular issues people are interested in. There are many answers among which you may find your problem solution.
Call center: it is a good way to get any financial details from a live agent. They work 24/7. Therefore, at any time you may dial the number (the particular one depends on the type of issue) and get the info.
Email service: there’s an opportunity to send your question to the provider via email. They may call you back (if you type the number) or respond by email as well. This way takes more time though.
Internet chat: it is possible to talk to a specialist on the Internet and immediately get all the necessary data. However, this method has a big drawback – the limited working hours – from 8 a.m. to 5 p.m. from Monday to Friday, and from 8 a.m. to 1 p.m. on Saturdays. Thus, you can’t keep in touch with them round the clock.
There are plenty of ways to find out MTN data subscription. SMS code is considered to be the best and the most popular of them. Many people prefer to use it because it possesses the following benefits:
- speed (you immediately get all the information you need),
- availability (never mind where you are – at home or somewhere else, you can send a message and control your account).
Presented provider gives the users very good possibilities to control their financial statement. There are enough methods for a comfortable work with your account.
You should only select the most convenient way for MTN data plan and be always aware of any changes of your finances and package. Control your budget and data with the help of the company facilities. Make your work with information easier.