most importantly, train yourself to simple and important habits that will exclude you from a state of confusion. Habit two:
always look ahead in life and make a plan of action: internally prepare for upcoming situations, to think "what will people say" and "what to do".
to provide energetic and assembled the image itself: in any situation inner eye to see how confident you are, what you do and what you say.
When the mind has a plan of future actions and the picture of their own behavior, you will make the best possible.
If the person is confused, and he needed appropriate actions, then most likely it results in a sense:
simple questions that people can and should answer
simple and clear instructions on what to do now.